​
Background & Purpose

How to change your user account password within a workspace or sub-account, as well as how to reset your password if you’re not logged in. It ensures users can maintain secure and updated login credentials.

​
Step-by-Step Process

​
If You Are Logged In (Workspace or Sub-Account)

​
1. Navigate to Settings

  • From either the main workspace or a sub-account, click on Settings
  • Then go to Account (for workspace) or Profile (for sub-account)

​
2. Select Reset Password

  • Click on the Reset Password option

​
3. Enter Current and New Passwords

  • You’ll be prompted to enter your current password and new password

​
4. Confirm and Save

  • If all entries match, your password will be updated
  • A success confirmation will be displayed

​
If You Are Not Logged In

​
1. Go to the Login Page

​
2. Enter Email and Use ‘Forgot Password’

  • Input your email address
  • Click on the Forgot Password link

​
3. Follow Email Instructions

  • You’ll receive a password reset email
  • Click the link and follow the instructions to set a new password

​
FAQs

​
Q1: What if I forgot my current password?

A: Use the “Forgot Password” link on the login page.

​
Q2: Can I change the password from any sub-account?

A: Yes, the user portal works the same from both workspace and sub-account.

​
Q3: What URL do I use if I’m not logged in?

A: Visit https://env.buildassistants.app/access and use the “Forgot Password” option.

​
Security Best Practices

  • ✅ Use strong passwords with a mix of letters, numbers, and symbols
  • ✅ Change passwords regularly to maintain account security
  • ✅ Keep login credentials secure and don’t share with others
  • ✅ Use password reset if you suspect your account is compromised
  • ✅ Check email confirmation after successful password changes